Public Ticket #2421793
Need to register an account so my webmaster can login


  • Melissa Richardson Banks started the conversation

    I see that I am finally able to sign in with a registered account, but not sure it is working? HELP. I need to provide login credentials to my webmaster so they can update the licenses that I purchased from you for my three websites.

  • Melissa Richardson Banks replied

    Also where is the login page? I only get a web page that says it will be sending me a link but no place for my webmaster to login at her end??

  •  93
    Kristof replied

    Hello Melissa,

    Thank you for getting in touch with us!

    The purchase is related to your email address, so currently only you can login to your account and manage your licenses. What would you like to achieve exactly? If you give me your developer email address, I can transfer the order to that. 

    Best Regards,
    Kristof Molnar | Kreatura Support Team