Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2421793
Need to register an account so my webmaster can login
Closed

Comments

  • Melissa Richardson Banks started the conversation
    May 29, 2020 at 1:09pm

    I see that I am finally able to sign in with a registered account, but not sure it is working? HELP. I need to provide login credentials to my webmaster so they can update the licenses that I purchased from you for my three websites.

  • Melissa Richardson Banks replied
    May 29, 2020 at 1:13pm

    Also where is the login page? I only get a web page that says it will be sending me a link but no place for my webmaster to login at her end??

  •  244
    Kreatura Support replied
    May 29, 2020 at 1:23pm

    Hello Melissa,

    Thank you for getting in touch with us!

    The purchase is related to your email address, so currently only you can login to your account and manage your licenses. What would you like to achieve exactly? If you give me your developer email address, I can transfer the order to that. 

    Best Regards,
    Andrea | Kreatura Support Team