Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2406043
incorrect duplicated purchase
Closed

Comments

  • Wolfgang Ratschmeier started the conversation
    May 17, 2020 at 11:12am

    Dear Support and sales department. I did a mistake and incorrectly did duplicated purchases.

    the license 1B10EDDA-73C5-KD39-M686-C40D10FF41DE will never be used. I kindly ask to book my monly back as a decline the purchase and confirm that I incorrectly did duplicated payments. 

  •  244
    Kreatura Support replied
    May 18, 2020 at 2:36pm

    Hello Wolfgang,

    Thank you for getting in touch with us!
    We give you a refund, It will be returned to your account in a few days.

    Best Regards,
    Andrea | Kreatura Support Team