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  Public Ticket #2405678
Not working in theme after purchase
Closed

Comments

  • Jorge Huneeus Lagos started the conversation

    Hi there, in the theme "dance" below menu should appear the slide but its not working after updating WP and LayerSlider. Is strange because in the options of the theme I can see a preview working great but when publishing LayerSlider doesnt apper. When come back to the preview, its still working fine.

    Could you check whats going on?

  •  244
    Kreatura Support replied

    Hello Jorge,

    Thank you for getting in touch with us!
    As I see there is a javascript issue in the console which is not related to the LayerSlider but it cause this issue:
    Uncaught ReferenceError: jQuery is not defined

    You should fix it and after that the slider should work properly.
    You should try to enable the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer.

    Best Regards,
    Andrea | Kreatura Support Team

  • Jorge Huneeus Lagos replied

    Thank you Kristof, problem solved after activating that option and desactivating webcraftic optimization tool.

    Regards!

  •  244
    Kreatura Support replied

    You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team