Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2400786
Play By Scroll
Closed

Comments

  • Henning started the conversation

    Hello everyone,

    thank you for creating LayerSlider! Outstanding plugin!

    Unfortunately, there is a bug when it comes to "Play By Scroll" on iOS/Safari and macOS/Safari. There is some kind of stutter and "Play By Scroll" gets activated to late, i.e. you can scroll past the LayerSlider before it begins.

    I highly depend on this functionality to work on a project. Is there any chance a bugfix will be released soon?

    Videos:

    Mac: https://www.dropbox.com/s/mh0nlex8uj3bxlk/playbyscroll-mac.mov?dl=0

    iPhone: https://www.dropbox.com/s/hhttv6s5kbdo85f/playbyscroll-iphone.mov?dl=0

    Thanks in advance!

    Henning

  •  244
    Kreatura Support replied

    Hello Henning,

    Thank you for getting in touch with us!
    Indeed, we also tested it and under iOS 13 the feature really doesn't work properly. Unfortunately we don't know what this might be, so far we haven't met such a problem. Probably Apple has changed something about the process that happens when scrolling (e.g., when the device returns a value when scrolling - we use that for Play By Scroll). We are very sorry for your inconvenience and thank you for indicating this problem. We are trying to follow up and improve this issue.

    Best Regards,
    Andrea | Kreatura Support Team

  • Henning replied

    Thank you, Kristof.

    Unfortunately, this bug is not only limited to iOS 13 but can also be replicated on Safari/Mac. A fix is highly appreciated :-).

  •  244
    Kreatura Support replied

    You are welcome and thank you for your patience!

    Best Regards,
    Andrea | Kreatura Support Team