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  Public Ticket #2399439
I am not able to justify the layer text and to put underline
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  • Barbara Jermini started the conversation

    Hallo! I am trying to justify the text of a layer, but it comes and goes away immediately. Then, I wanted to put underline but the layer disappear. May I ask you help, please? Thank you very much!

  •  244
    Kreatura Support replied

    Hello Barbara,

    Thank you for getting in touch with us!

    Could you please export your slider or send me a wordpress admin temporary to your site?
    If you send me an attachment, please rename it before upload and remove the whitespace and '-' chararacters from the name because Ticksy couldn't handle it. Which layer and on which slide did you try to underline? Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  •   Barbara Jermini replied privately
  •  244
    Kreatura Support replied

    Hello Barbara,

    Thank you.

    I checked your slider and the issue caused by that you use opening text animation. It doesn't work with justify and underline settings. So you should disable this animation if you would like to underline the text.

    Best Regards,
    Andrea | Kreatura Support Team

  • Barbara Jermini replied

    Ok. I thought this. Thank you!

  • Barbara Jermini replied

    But I am not allowed to use any animations, or only open text?


  •  244
    Kreatura Support replied

    Hello Barbara,

    Only the open and ending text transition.

    Best Regards,
    Andrea | Kreatura Support Team

  • Barbara Jermini replied

    Ohh! I understand! Thank you very much!

  •  244
    Kreatura Support replied

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team