Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hallo! I am trying to justify the text of a layer, but it comes and goes away immediately. Then, I wanted to put underline but the layer disappear. May I ask you help, please? Thank you very much!
Hello Barbara,
Thank you for getting in touch with us!
Could you please export your slider or send me a wordpress admin temporary to your site?
If you send me an attachment, please rename it before upload and remove the whitespace and '-' chararacters from the name because Ticksy couldn't handle it. Which layer and on which slide did you try to underline? Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Barbara,
Thank you.
I checked your slider and the issue caused by that you use opening text animation. It doesn't work with justify and underline settings. So you should disable this animation if you would like to underline the text.
Best Regards,
Andrea | Kreatura Support Team
Ok. I thought this. Thank you!
But I am not allowed to use any animations, or only open text?
Hello Barbara,
Only the open and ending text transition.
Best Regards,
Andrea | Kreatura Support Team
Ohh! I understand! Thank you very much!
You are welcome!
Best Regards,
Andrea | Kreatura Support Team