Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2389321
LayerSlider: Old jQuery issue
Closed

Comments

  • FRANCESCO SCULLINO started the conversation
    May 5, 2020 at 5:08am

    It gives me this error, I made all the necessary updates but it still doesn't work. I don't know how to fix it

  •  244
    Kreatura Support replied
    May 5, 2020 at 8:29am

    Hello Francesco,

    Thank you for getting in touch with us!
    LayerSlider requires using an up-to-date version of the jQuery library. We strongly recommend to have at least version 1.8, but some of the new features might only work with newer releases.
    If LayerSlider shows an "Old jQuery issue", it's likely that another plugin or your WP theme uses an outdated release. Please make sure that every plugin and your theme is up-to-date and you're using the latest releases. You can also try to enable the Use Google CDN version of jQuery option in the Troubleshooting & Advanced Settings box, but it's possible that you need to contact with your theme author and ask for a solution if nothing helps.

    Best Regards,
    Andrea | Kreatura Support Team