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  Public Ticket #2386378
Layer not showing on Slide
Closed

Comments

  • Phil started the conversation
    May 2, 2020 at 7:02pm

    I'm starting to develop a home page for https://www.w1teeth.com and using the "Beauty Shop" template as a starting point. 

    I have created a layer on one of the sliders, set the "Content" tab to "html" and added code for a horizontal line ( <hr/ style="border:1px solid #999;">. However although I can see the line when I edit the slider, when I preview within the dashboard or view the slider on the live website, I don't see it! I was thinking this may be something to do with the transition settings but have copied the settings from a layer that does show up and still no joy! (see 2 attached screenshots showing the layer settings for "transition in" & "transition out")

    Can anyone help?

    Thanks

    Phil

  •  244
    Kreatura Support replied
    May 4, 2020 at 8:55am

    Hello Phil,

    Thank you for getting in touch with us and for the attachments. 
    As I see the problem is that, you set Opening Text Transition for the horizontal line layer, instead of Opening Transition and it cause this problem. Please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  • Phil replied
    May 11, 2020 at 1:08pm

    OK Kristof - Thanks for your reply. I got round it by creating a totally new layer and that worked. However, I understand from your explanation why the slide wasn't showing and have successfully tested the solution so understand better how LayerSlider works for future development.

    Cheers

    Phil

  •  244
    Kreatura Support replied
    May 11, 2020 at 1:15pm

    You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team

  • tal replied
    June 21, 2020 at 9:34am

    Hey there, 

    i have built a new home page for our website using the layer slider implemented in Enfold theme. https://www.xplg.com/home-new-branding/

    however i don't see the text layers on the sliders. i used to see them before, now, when i wanted to go live with the new homepage i can't see the layers :( 

    i set the content transition to "Opening Transition" , also set Ending transition. 

    I have the latest version of wordpress

    what happened?

  •  244
    Kreatura Support replied
    June 22, 2020 at 9:47am

    Hello,

    Could you please send me a wordpress admin temporary to your site ? I would like to check your slider configuration. Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  • Phil replied
    June 23, 2020 at 10:15am

    Sorry I'm confused! Is this meant for me? I received an email about it - seems to be a continuation of a support query that was resolved back in May (see chain below)

    Best

    Phil

  •  244
    Kreatura Support replied
    June 23, 2020 at 10:49am

    Hello Phil,

    No, sorry for the misunderstanding.
    My message related to the other customer.

    Best Regards,
    Andrea | Kreatura Support Team