Thank you for getting in touch with us! I transferred your order to the [email protected] email address, please check it. Unfortunately, we couldn't change your license to Professional. I suggest you to buy the package which you would like to use and we will give you a refund for the in-stock license. In this case, please let me know.
Thank you for the purchase! I forwarded the refund, it will be credited to your account within a few days. As I see you bought the product with this email address: [email protected]
Would you like to move the order to an other email address?
I can't get access to my account area.
I purchased a Premium Popup Template Pack and only got one use.
It looks like I used a dead email address to subscribe.
Can I please change it to [email protected] ?
Sorry i gave you wrong information too
I brought the In-Stock License
thinking it gave unlimited domains
I should have brought the Pro with 5 sites :-(
Can you *please* change it? I don't develop themes. I use the slider n customer sites.
Hello Steve,
Thank you for getting in touch with us!
I transferred your order to the [email protected] email address, please check it.
Unfortunately, we couldn't change your license to Professional. I suggest you to buy the package which you would like to use and we will give you a refund for the in-stock license. In this case, please let me know.
Best Regards,
Andrea | Kreatura Support Team
Thanks Kristof.
I just bought the Professional 5 pack. Email [email protected].
I don't see any email yet for the old subscription on [email protected].
Many thanks,
Steve
Hello Steve,
Thank you for the purchase!
I forwarded the refund, it will be credited to your account within a few days.
As I see you bought the product with this email address:
[email protected]
Would you like to move the order to an other email address?
Best Regards,
Andrea | Kreatura Support Team