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  Public Ticket #2382917
audio from first video slide keeps playing, chosen transitions dont show up
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  • Tom Guiney started the conversation

    Hi, there are some weird issues I cant figure out.  This is a simple video slider.  The problem is the audio from the first slide keeps on playing behind the other videos after it switches to the next slide.

    The other problem is that the transitions I select in the slide controls page don't seem to take effect. It always just fades to the next slide.


    Also, when I tried using the video slider template from your template store and I changed the dimensions of the slide, the slide no longer appears. 

    thanks

  •  118
    Kristof replied

    Hello Tom,

    Thank you for getting in touch with us!
    Could you please export your video and send it to me? I would like to check the configuration of it.

    The transitions will not working with background videos, because it is not possible to cut the videos, so that's why it works just with fading.

    Thank you, in advance.

    Best Regards,
    Kristof Molnar | Kreatura Support Team

  • Tom Guiney replied

    ACtually, it just got weirder.  It seem like all the videos on the 4 different slides are playing at the same time. I'm hearing simultaneous audio from several different slides.  Also the first slide isn't playing first.  see here: http://convictionfilms.net/test-home/

  •  118
    Kristof replied

    Hello Tom,

    Thank you for your feedback!
    Sorry for the invoncience, I mean that could you please export your slider and send it to me? I would like to check the configuration. Please rename it before attaching because ticksy have issues with whitespace characters, so please remove them from the export file name. Thank you, in advance.

    Best Regards,
    Kristof Molnar | Kreatura Support Team