Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi,
I have an issu with Safari: on the homepage slider, images of the slider are missing.
We use an template coming from your website : "summer collection" :
https://layerslider.kreaturamedia.com/sliders/summer-collection/
Thank you for your support,
Regards,
Charles
Hello Charles,
Thank you for getting in touch with us!
I checked your homepage but I didn't find the slider. Could you please send me a link where I can check it?
Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Kristof,
Sorry my homepage was in maintenance, you couldn't see it.
Please check again: https://bipharma.net
Hello Charles,
Thank you.
I checked your site and the problem is that Safari doesn't support the .wepb image format currently.
https://caniuse.com/#feat=webp
You should convert your images to jpg and it will work.
Best Regards,
Andrea | Kreatura Support Team
Many thanks Kristof for your support!
👍
You are welcome!
Best Regards,
Andrea | Kreatura Support Team