Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi I have updated PHP on server and LayerSlider stoped working
Hello Augusto,
Thank you for getting in touch with us!
As I see in our system you use the 6.8.1 version. The actual version is the 6.11.1, so please update your plugin and it should fix the issue. If the problem still occurs, please let me know.
Best Regards,
Andrea | Kreatura Support Team
Hi Kristof, that did'nt fix it. I update my licence, and LayerSlider on my site to ne newest available version and still have the problem. Any ideas?
Hello Augusto,
Thank you for your feedback!
Could you please send me a screenshot about your LayerSlider WP -> Options -> System status and a page where I can check the issue with the LayerSlider? Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Here is Screenshot
Hello Augusto,
Thank you.
Please contact with your server administrator about install or enable the mbregex PHP module.
Could you please send me a link where I can check the slider? Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team