Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, LayerSlider WP.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.4 Current theme: One Child theme (version 1.0) Current plugin: LayerSlider WP (version 6.7.0) PHP version 7.3.16
Thank you for getting in touch with us! Probably the PHP ZipArchive extension is not available on your server. You can check it on the LayerSlider WP -> Options -> System Status -> Server settings tab. If it's disabled, please contact with your web hosting company to change this setting. Please let me know and send me a screenshot about these settings. Thank you, in advance.
getting error when trying to export sliders:
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, LayerSlider WP.
First, visit your website (https://lawyers.dedicatedoffice.com/) and check for any visible issues. Next, visit the page where the error was caught (https://lawyers.dedicatedoffice.com/wp-admin/admin.php?page=layerslider) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
https://lawyers.dedicatedoffice.com/wp-login.php?action=enter_recovery_mode&rm_token=0uFf2lOj4pYnDkVuR4eHsw&rm_key=C5VYw3WdU4St3W0mkFoJjj
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4
Current theme: One Child theme (version 1.0)
Current plugin: LayerSlider WP (version 6.7.0)
PHP version 7.3.16
Error Details
=============
An error of type E_ERROR was caused in line 957 of the file /home/dedicatedos/lawyers.dedicatedoffice.com/wp-content/plugins/LayerSlider/wp/actions.php. Error message: Uncaught Error: Call to a member function fontsForSlider() on null in /home/dedicatedos/lawyers.dedicatedoffice.com/wp-content/plugins/LayerSlider/wp/actions.php:957
Stack trace:
#0 /home/dedicatedos/lawyers.dedicatedoffice.com/wp-content/plugins/LayerSlider/wp/actions.php(267): ls_export_sliders()
#1 /home/dedicatedos/lawyers.dedicatedoffice.com/wp-includes/class-wp-hook.php(287): ls_sliders_bulk_action('')
#2 /home/dedicatedos/lawyers.dedicatedoffice.com/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#3 /home/dedicatedos/lawyers.dedicatedoffice.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /home/dedicatedos/lawyers.dedicatedoffice.com/wp-admin/admin.php(170): do_action('admin_init')
#5 {main}
thrown
Hello Eitan,
Thank you for getting in touch with us!
Probably the PHP ZipArchive extension is not available on your server.
You can check it on the LayerSlider WP -> Options -> System Status -> Server settings tab. If it's disabled, please contact with your web hosting company to change this setting.
Please let me know and send me a screenshot about these settings. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
it worked thank you!
You are welcome!
Best Regards,
Andrea | Kreatura Support Team