Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2353848
how to fix the layer
Closed

Comments

  • Brit started the conversation
    April 8, 2020 at 5:59am

    Hello,

    Thank you for your previous kindly replies.

    I'm in need of your help again.

    I'd like to fix a  layer slider on my page. (I hope it doesn't disappear until closing  the page)

    How can I control the duration of slider?

    Please help me out.





  • Brit replied
    April 8, 2020 at 8:38am


    When I click any space on the page, the layer disappears.




  •  244
    Kreatura Support replied
    April 8, 2020 at 10:39am

    Hello Brit,

    Thank you for getting in touch with us!
    I checked your homepage and as I see only a newsletter popup which is not close for space or any character.
    Did you solve your problem? If not, where can I check this problem?

    Best Regards,
    Andrea | Kreatura Support Team

  •   Brit replied privately
  •  244
    Kreatura Support replied
    April 8, 2020 at 12:00pm

    Hello Brit,

    You should disable the Slider settings / Popup / Overlay options / Close by clicking away.

    Best Regards,
    Andrea | Kreatura Support Team