Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I have been using Layerslider as part of a theme and had no issues adding new slides. I added a new slide yesterday to an existing slider and only the first slide displays, if I remove the first slide then the slider plays as normal. I think the issue is with the image but I can't figure out what it is. I have just purchased the license for layerslider thinking it was an update issue.
Hello Thurl,
Thank you for getting in touch with us!
Did you solve the issue? I checked your homepage and as I see the slider works properly.
If not, how can I reproduce the issue? Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
The slider is not working, I have looked at it on my mobile device and again on my computer and it is showing the first slider but it is not progressing through all the 5 slides.The attachment is the first slider. My boss opened up the website on her ipad over the weekend and there was no slider images at all.
Hello Thurl,
Which browser, device and system version do you use for testing?
I checked it in desktop: Chrome, Firefox and on my Iphone, Ipad too and it works properly.
Best Regards,
Andrea | Kreatura Support Team