Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2348044
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Comments

  • Dan Armstrong started the conversation

    I purchased Enfold theme which came with layerslider but I wanted some more options.  I removed layerslider from enfold and reinstalled from the download.  Despite that and system options saying all good I'm unable to save.  I get the error Not Found when editing and saving.

  •  244
    Kreatura Support replied

    Hello Dan,

    Thank you for getting in touch with us

    There can be several reasons why this happens. Most likely it is an incompatibility with another plugin that causes a Javascript error or some kind of server-side issue. Please try to temporarily disable other plugins and switch to one of the default WP themes to see if it helps. If not, please enable the debug mode and send me a wordpress admin temporary to your site.
    https://wordpress.org/support/article/debugging-in-wordpress/
    Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team