Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2347482
Conflicting Error
Closed

Comments

  • Ink Graphics started the conversation
    April 2, 2020 at 2:44pm

    Hello,

    Recently we updated Wordpress. We use Elementor Pro and now we can not edit any pages, I turned all plugins off and LayerSlider is the one that is conflicting with it, when I turn the plugin off I can edit the page but when I turned it back on it stops working.

    Do you know why this is happening and how to fix it?

  •  244
    Kreatura Support replied
    April 3, 2020 at 7:43am

    Hello,

    Thank you for getting in touch with us!
    Could you please send me a wordpress admin temporary to your site? I would like to check it.
    Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  •   Ink Graphics replied privately
  •  244
    Kreatura Support replied
    April 3, 2020 at 2:14pm

    Hello,

    Thank you.
    I checked your site and disabled the elementor widget in our plugin and it solve this issue.
    We will check this issue in our system. Until then, you can add sliders to elementor pages with the traditional methods.

    Best Regards,
    Andrea | Kreatura Support Team

  • Ink Graphics replied
    April 3, 2020 at 2:53pm

    thank you so much, I will delete your user now

  •  244
    Kreatura Support replied
    April 6, 2020 at 7:36am

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team