Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2345738
Layerslider
Closed

Comments

  • Stephan Heidenreich started the conversation
    April 1, 2020 at 10:45am

    Hello, I have a little problem with the layer slider on the page https://www.murena-schweisstechnik.de/#schweissverfahren. So far, everything went perfectly until I make the UNCODE and the WordPress update and I bought the layer slider tool. Since then, the picture galleries can no longer be clicked on. Even finished layerslider templates used as a test do not work (see https://www.murena-schweisstechnik.de/test/). Do you know what that could be?

  •  244
    Kreatura Support replied
    April 1, 2020 at 10:53am

    Hello Stephan,

    Thank you for getting in touch with us!
    There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does not provide compatibility, thus the issue. Please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help. 

    Best Regards,
    Andrea | Kreatura Support Team