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  Public Ticket #2345633
Layerslide disappeard
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Comments

  • Ilan started the conversation

    I have just updated to the the new 6.11.00 Update and my Layerslider disapeared.

    Every other thing stayed the same and it worked perfectly on the 6.10.00

    Edit : Meanwhile I fixed it with downgraded it to 6.10.2

  •  244
    Kreatura Support replied

    Hello Ilan,

    Thank you for getting in touch with us!
    I checked your homepage and as I see the slider is visible. Did you solve the problem?
    If not, where can I reproduce the issue? Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  • Ilan replied

    Yes I have downgraded it to 6.10.2 2 Minutes Before you replied ^_^

    Meanwhile I will stay with the 6.10.2 Version, My site is my baby....

    I will go with what works

  •  244
    Kreatura Support replied

    Great! If you will have any other question, feel free to ask.

    Best Regards,
    Andrea | Kreatura Support Team

  •  244
    Kreatura Support replied

    Hello Ilan,

    As an addition to my previous post:
    Probably a cache causing the issue. One of the JS files was renamed plus the init code was changed. many caching plugins have CDN services and often merge javascript files into one large combined file. so it can cause temporary problems. just press one purge caches button, whatever cache plugin you use. Such a problem should not be. This is a very important release which contains important fixes for WP 5.3 and 5.4.
    If you need any help, please let me know.

    Best Regards,
    Andrea | Kreatura Support Team