Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2344272
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Comments

  • MDDS started the conversation
    March 31, 2020 at 9:24am

    Dear Kreatura 

    I use the Divi theme and trying to implement a popup outside of a slider on the website to trigger a button popup by click, I have added the ID #popup to the open by click, turned on all pages and added #popup to the button link, i somehow can't make it to work, I have added screenshots below for your reference. I am new to Wordpress and inexperienced so would appreciate some help. I have the ability to add code as seen attached in the screenshots however do not know what to add where exactly.


    Thank you in advance

  •  244
    Kreatura Support replied
    March 31, 2020 at 9:36am

    Hello MDDS,

    Thank you for getting in touch with us!
    The problem is that, you add the #popup as an url. It is an ID, which is not the same as a link.
    You should write only 'popup' to CSS ID field and after that, it will trigger the popup opening.

    If you will have any other question, feel free to ask.

    Best Regards,
    Andrea | Kreatura Support Team

  • MDDS replied
    March 31, 2020 at 9:48am

    Thanks so much this works!

  •  244
    Kreatura Support replied
    March 31, 2020 at 10:12am

    You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team

  • MDDS replied
    April 1, 2020 at 1:35pm

    Dear Kristof 

    I have run into the same problem again with other modules in the Divi Theme, for my  previous question it only worked if I added "popup" to the link section & to the CSS ID, however now with the text module it doesn't work again with or without popup in the link section and ID "popup". 

    Also is it possible to link to different slides in the popup? I have three different sections : Active sourcing, Preferred Supplier etc., I made a slide for each subject however how do I link each subject to the subsequent slide? I Thank you for your feedback.


    Kind regards,

  •  244
    Kreatura Support replied
    April 2, 2020 at 9:17am

    Hello MDDS

    Thank you for your feedback!
    Could you please send me a Wordpress admin temporary to your site? I would like to check the configuration.
    Please send me a screenshot about which element do you want to use to trigger the popup and which popup do you want to trigger. Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team