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Hello Mary,
Thank you for getting in touch with us!
Firstly, you should set the Slider settings / Layout to Popup. After that, in the popup settings, you should enable the fit to screen width option. In the Launch Popup / Open by click, you should add a class or an ID.(for example: #open-popup, .open-popup) You should add this class or ID to your image html tag and after that it should open the popup. If you don't succeed with it, please let me know and send me a Wordpress admin to your site and I will create a demo for you. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello,
Yes, I understand what the directions are, and I believe I have followed them. Slider is set to popup. Open by click is selected. It's set to page width. The trigger word is added on the image. What does not seem to be in the directions is, I'm assuming the actual short code for the popup itself has to be on this page somewhere? Anyplace I put it seems to just embed the slider, rather than having it pop out on click.
Hello Mary,
Could you please send me a Wordpress admin to your site temporary? I would like to check the configuration and the page where you add it. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Mary,
You don' need to add the shortcode to the page. You should select the pages in the Popup settings / Target pages.
I tried to login to your wordpress, but I got this error:
Unknown username. Check again or try your email address.
Please check it.
Best Regards,
Andrea | Kreatura Support Team
sorry use this:
username: trouble
password: p1a2s3s4w5o6r7d
site:: https://maximalistminibus.staging.wpmudev.host/
page where I want to put the plug in (play it forward): https://maximalistminibus.staging.wpmudev.host/125-2/
Hello Mary,
Thank you for the access. I added the "trigger" class to your "Start here" image and set the Popup settings / Target pages / Include Custom Pages to 125, which is your page ID. Now the popup is visible if you click to the image. Please check it.
Best Regards,
Andrea | Kreatura Support Team
Thanks, it's working. I did initially have trigger in "class" exactly as you did; but then I tried it with # sign and . because it wasn't working. I think the issue was how I was indicating the page.
In the past I have used popups without indicating a page number, so that was confusing for me initially, but then I put in the page number as it appears in my browser, which is 125-2. I guess that "-2" is not indicative of the page number.
Glad it's working now! Thanks!
You are welcome!
Best Regards,
Andrea | Kreatura Support Team