Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
it seems there is a server issue that prevented layerslider from saving your work. please check layerslider -> options -> system status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. your http server thrown the following error:
Hello Mauricio,
Thank you for getting in touch with us!
Could you please send me some screenshot about your System Status tab? I would like to check it.
Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hi Kristof,
I send you the print screen that you ask me for.
I await an urgent response, as my website is stopped and we cannot make modifications.
Any answer, it really urges us !!!
Hello Mauricio,
Thank you. I don't see any problem in the configuration.
In this case, you should enable the debug mode to see what cause this error:
https://wordpress.org/support/article/debugging-in-wordpress/
After that you should check the inspector / network tab to see the error message. If you don't find it, please let me know and send me a Wordpress admin to your site after you enable the debug mode and I will check it. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team