Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I need the update downloadable file for Wordpress. My previous code is not working.
Hello Baylor,
Thank you for getting in touch with us!
You should login to your account where you can download the latest version of the plugin.
https://account.kreaturamedia.com/
Please check it and if you will have any other question, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team
I logged in, downloaded the latest version of the slider, and I have the most updated plugin. Its still nto allowing me to upload the file? When I do, It saying: 0 sliders have been successfully imported.
So now it's in there, but I can't get the selected slider to work?
I've selected the slider I want, now how do I active it?
Hello Baylor,
Thank you for getting in touch with us!
You should check this link on our documentation page about how to insert the slider to your page:
https://layerslider.kreaturamedia.com/documentation/#publishing-sliders
If you will have any other question, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team