As I see there is a js error in your site. Issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch to one of the default WP themes. This way we can quickly eliminate external and 3rd party factors. If it solves the problem, you can find which item caused the trouble by re-enabling them one-by-one and watching when the issue comes back. Please check it.
If you don't find what cause the issue, please send me a Wordpress admin temporary. Thank you, in advance.
This should not work like this. You should contact with the developer of the Website-Check Datenschutzpaket plugin about this issue. If you will have any other question, feel free to ask.
I am using two layersliders on the same url. One is showing up for PCs and Tablets, the other one is showing for mobile phones.
They both don't work anymore, they used to work. I didn't do any changes.
It's an endless loading loop.
Can you please help me?
Hello Andreas,
Thank you for getting in touch with us!
Could you please send me a page url where can I check these sliders? Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Andreas,
As I see there is a js error in your site.
Issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch to one of the default WP themes. This way we can quickly eliminate external and 3rd party factors. If it solves the problem, you can find which item caused the trouble by re-enabling them one-by-one and watching when the issue comes back. Please check it.
If you don't find what cause the issue, please send me a Wordpress admin temporary. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
I found the plugin which causes it... It's cookiebanner-plugin...
Is there any other way than deactivating the plug-in?
Thank you anyways
Hello Andreas,
Could you please send me a Wordpress admin to your site temporary? I would like to check this plugin settings. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Andreas,
This should not work like this. You should contact with the developer of the Website-Check Datenschutzpaket plugin about this issue.
If you will have any other question, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team