Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2339614
Can't install sliders or webshopworks
Closed

Comments

  • John Sherman started the conversation
    March 26, 2020 at 10:38pm

    When I try to import sliders, it just spins endlessly.  Webshopwork zip files will also not upload

  •  244
    Kreatura Support replied
    March 27, 2020 at 7:50am

    Hello John,

    Thank you for getting in touch with us!
    Could you please send me a screenshot about your LayerSlider -> System Status tab? Is there any error in the console when you try to import? 

    Best Regards,
    Andrea | Kreatura Support Team

  • John Sherman replied
    March 27, 2020 at 2:35pm

    Resolved. PHP zip extensions not installed on cpanel

    Thank You

  •  244
    Kreatura Support replied
    March 27, 2020 at 2:36pm

    You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team