Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2339336
Slideshow not working
Closed

Comments

  • Michael Sparks started the conversation

    One I build the slideshow and watch in in the layer app it works fine. Then i add it to my site and it wont play or flip slides at all.

  • Michael Sparks replied

    Spoke with my Host provider and they said that the plugin was kicking out an error from here: The error is coming from this file here:

    https://vvdfx.com/wp-content/plugins/LayerSlider/assets/static/layerslider/js/layerslider.kreaturamedia.jquery.js


  •  244
    Kreatura Support replied

    Hello Michael,

    Thank you for getting in touch with us!
    There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does not provide compatibility, thus the issue. Please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help. If it doesn't solve this issue, please let me know.

    Best Regards,
    Andrea | Kreatura Support Team

  • Michael Sparks replied

    Thanks that seems to have fixed this issue. 

  •  244
    Kreatura Support replied

    You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team