Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2339258
Can't Active my licence
Closed

Comments

  • Michael Sparks started the conversation
    March 26, 2020 at 5:24pm

    I copy and paste the key and it will not save it. 

  •  244
    Kreatura Support replied
    March 27, 2020 at 7:58am

    Hello Michael,

    Thank you for getting in touch with us!
    There is a problem with the The7 version activation, so I attached a version which will fix this problem.
    You should reinstall the plugin manually and after that the activation should work.
    https://layerslider.kreaturamedia.com/documentation/#updating-manual
    Sometimes in the first time it doesn't work, but after second try the activation should work. Please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  • Michael Sparks replied
    March 27, 2020 at 3:13pm

    Thanks that worked. Weird is i tried this many times yesterday.. Oh well fixed thanks 

  •  244
    Kreatura Support replied
    March 27, 2020 at 3:17pm

    Great! You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team