Thank you for getting in touch with us! The problem is that, you tried to install the LayerSlider plugin as a theme. You should install it in the Plugins -> Add new -> Upload plugin. You can read more about the installation on our documentation page: https://layerslider.kreaturamedia.com/documentation/#installation Please check it and if you will have any other question, feel free to ask.
Hi ,
We purchased theme today and have managed to download it. When we upload it to word press we get the error:
Installing Theme from uploaded file: layersliderwp-6.9.4.installable.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
We have tried installing both the 6.10.2 and the 6.9.4.
Please could you assist and let me know why this is not working.
Thanks
Hello Patrick,
Thank you for getting in touch with us!
The problem is that, you tried to install the LayerSlider plugin as a theme. You should install it in the Plugins -> Add new -> Upload plugin. You can read more about the installation on our documentation page:
https://layerslider.kreaturamedia.com/documentation/#installation
Please check it and if you will have any other question, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team