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  Public Ticket #2328725
The text on the slider is not resizing on the mobile
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  • creativeclicks1 started the conversation

    The text on the home top slider is not resizing on the mobile version of the website. It was before I made all the updates with WordPress

  •  244
    Kreatura Support replied

    Hello,

    Thank you for getting in touch with us!
    Could you please send me a Wordpress admin to your site or export your home slider? I would like to check the configuration. Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  •   creativeclicks1 replied privately
  •  244
    Kreatura Support replied

    Hello Helen,

    Thank you for the access. I checked your site and as I see the issue caused by a css code by Fusion which overwrite the slider font-size values. Please check the attached video:
    https://www.loom.com/share/6ace84213acf4ff8ba0f75594039dcd3
    I changed the 'One of Illawarra's largest private health practices' layer type to html and it solve this problem.
    Please check it.  

    Best Regards,
    Andrea | Kreatura Support Team

  • creativeclicks1 replied

    Hi Kristof,

    I don't know how you open this window to make the changes, so that I can do this, the text is now too small to read. I watched the video but I don't know how you opened the code underneath to make the changes.

    Kind Regards

    Helen

  •  244
    Kreatura Support replied

    Hello,

    You can reach the elements in the browser with right click -> Inspect. 
    I created a copy about your main slider and modify the original. I changed your layers to HTML so now the Fusion builder css will not overwrite the font-sizes. You can set min.mobile font size to the layers in the styles tab, or you can create a separate text layer for mobile(as I see you tried it). 
    I set the images to background images instead of use them as a layer. You can select slide transitions for the background-images.
    https://layerslider.kreaturamedia.com/documentation/#builder-slide-transitions
    Please check it. 

    Best Regards,
    Andrea | Kreatura Support Team

  • creativeclicks1 replied

    Hi Kristof

    I have looked at your reply. The mobile version was still doing strange things, okay on the desktop but the mobile wasn't changing or updating and I had overlapping text.  I have started again with a brand new slider called NEW HOME SLIDER, now the only slide that is showing is the first one - no text, I have tried going using the change device view buttons, the green buttons to show certain layers but nothing is happening. The mobile is not showing the same as the desktop. 

    I have always been happy with layer slider and have used it on many sites, but I am thinking of changing to another plugin of this doesn't work.

    Kind Regards

    Helen

  •  244
    Kreatura Support replied

    Hello Helen,

    It is difficult to optimize a slider for desktop and mobile too. I suggest you to create a separate slider for mobile, instead of use the same slider in every device. 
    You should make a copy about your original slider and set the hide over/under options in the Slider settings / Mobile settings tab. After that you should reduce the canvas width and height, change the type to full-size in the Slider settings / Layout tab, then you should modify your layer setting.
    If you will have any question or do you need help with the configuration, please let me know.

    Best Regards,
    Andrea | Kreatura Support Team