Hi I am having problems with one particular page only and only with the sliders I made for mobile sites. When I first navigate to the Studs -.Jaguarr page the sliders don`t start - only the first slider on the page will load. If I refresh the page, everything works. Please help. I was having this problem before on desktop but it resolved - now it`s just on phone and tablet.
Thank you for getting in touch with us! Could you please send me a Wordpress admin to your site? I would like to check the slider configuration. Thank you, in advance.
Thank you. I checked your site again and as I see the problem caused by that your theme loads the page with AJAX. In this case, you should use the destroy event with the true parameter to remove the sliders from the DOM. You should call this method before before the other page starts loading. You can read more about it in our API documentation: https://layerslider.kreaturamedia.com/documentation/#api-examples Please search for destroy.
Your theme practically touches the source code in the background, which is not optimal, it can cause serious problems with dynamic contents, as shown in the enclosed case. I suggest you to check your theme settings, there should be an option to disable the AJAX navigation. It will solve this problem. If you don't succeed with it, please let me know and send me a Wordpress Admin to your site. Thank you, in advance.
Hi I am having problems with one particular page only and only with the sliders I made for mobile sites. When I first navigate to the Studs -.Jaguarr page the sliders don`t start - only the first slider on the page will load. If I refresh the page, everything works. Please help. I was having this problem before on desktop but it resolved - now it`s just on phone and tablet.
Hello Tanya,
Thank you for getting in touch with us!
Could you please send me a Wordpress admin to your site? I would like to check the slider configuration.
Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Tanya,
Thank you. I checked your site again and as I see the problem caused by that your theme loads the page with AJAX. In this case, you should use the destroy event with the true parameter to remove the sliders from the DOM. You should call this method before before the other page starts loading. You can read more about it in our API documentation:
https://layerslider.kreaturamedia.com/documentation/#api-examples
Please search for destroy.
Best Regards,
Andrea | Kreatura Support Team
Hello Tanya,
Your theme practically touches the source code in the background, which is not optimal, it can cause serious problems with dynamic contents, as shown in the enclosed case.
I suggest you to check your theme settings, there should be an option to disable the AJAX navigation.
It will solve this problem. If you don't succeed with it, please let me know and send me a Wordpress Admin to your site. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
You're amazing! Worked great!
Great!
If you will have any question, feel free to contact us!
Best Regards,
Andrea | Kreatura Support Team