Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2327964
Autoplay don't work
Closed

Comments

  • Gerardo Luis Gonzalez started the conversation
    March 14, 2020 at 10:53pm

    All my sliders are configured in AUTOPLAY but they do not play since the last update, they are static in the first slide.

  • Gerardo Luis Gonzalez replied
    March 14, 2020 at 10:57pm

    https://arteyfantasiadigital.com/acceder/

    User: arqgzz

    Pass: afdigital

  •  244
    Kreatura Support replied
    March 16, 2020 at 7:50am

    Hello Gerardo,

    Thank you for getting in touch with us!
    There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does not provide compatibility, thus the issue. I enabled the LayerSlider WP -> Options -> Advanced -> Use Greensock (GSAP) sandboxing option which solve this issue. Please check it.

    Best Regards,
    Andrea | Kreatura Support Team