Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
My slider was functioning fine until I purchased a new version and updated my plugin. Layer slider originally came with a theme I bought, I have not used the theme in about a year. I saw a message on the back end of my wordpress site that I needed to update layer slider to get support, once I did that the slider stopped working (I can no longer click from slide to slide).
Please help.
I just resolved the issue by doing this:
go to advanced layer slider settings, then toggle these 2 options on:
Include scripts in the footer
Use GreenSock (GSAP) sandboxing
Hello Isaac,
Thank you for getting in touch with us!
There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does not provide compatibility, thus the issue. LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options is the correct way to fix this problem. If you will have any other question, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team