Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2325030
No slider works
Closed

Comments

  • Anne Marie Gravel started the conversation
    March 11, 2020 at 3:13pm

    When I install a slider on a page it appears but in no time we can make it play, we can not click on the images either. You can see on the site https://groupe-innovert.com/accueil-synthetique/ that the origami slider was installed without my changing the photos and still does not work.

  •  244
    Kreatura Support replied
    March 11, 2020 at 3:25pm

    Hello Anne,

    Thank you for getting in touch with us!
    There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does not provide compatibility, thus the issue. Please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help. If it doesn't solve the issue, I suggest you to disable the Revolution Slider plugin.

    Best Regards,
    Andrea | Kreatura Support Team

  • Anne Marie Gravel replied
    March 11, 2020 at 3:38pm

    A big thank you!!  it worked with the footer and GSAP !! : D

  •  244
    Kreatura Support replied
    March 11, 2020 at 3:41pm

    Great! You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team