Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
My slider has been loading slow for a few weeks and stopped loading all together today. I just purchased an activation code and any help would be greatly appreciated!
Hello,
Thank you for getting in touch with us!
I checked your site, the slider load and works properly. Did you solve the problem?
If not, how can I reproduce the issue? Which browser and device do you use for testing?
Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Thanks for getting back to me. I’m using Chrome and it is working now but still pretty slow compared to the rest of the home page, is there anyway to get it to load a little faster?
Hello Parker,
You should compress and reduce your images size, because your site loads too big images which are not optimal for a website. You should decrease the resolution of the images and use a compress tool for them.
I suggest you to try one of this examples:
online resize tool:
https://resizeimage.net/
online compress tools:
https://compressor.io/
https://compressjpeg.com/
https://tinyjpg.com/
After that optimizations, your page will load faster. Please check it and if you will have any other question, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team
Thank you!
You are welcome!
Best Regards,
Andrea | Kreatura Support Team