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  Public Ticket #2322196
Missing sliders
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Comments

  • Yon Hardisty started the conversation

    Hey Friends,

    You have version 6.7.6 of your slider. It was an older site. Yet, I just updated the activation code and need to update the plugin.

    The issue, however at the moment, is that I can not see any of the sliders that are on the site already. I have one active on the homepage. Yet, I can not see it in the admin. So, there is no way to edit it.

    If upgrading the plugin is the way to see the active slider, I can do that. But, wanted to touch base with you first in order to see if that is a known issue.

  •  63
    Kristof replied

    Hello Yon,

    Thank you for getting in touch with us!
    How did you place the slider in your homepage? I didn't find it in the source of the page.
    I suggest you to update your plugin first. Here is a link in our documentation page about how to update it:
    https://layerslider.kreaturamedia.com/documentation/#updating
    I am waiting for your reply.

    Best Regards,
    Kristof Molnar | Kreatura Support Team