Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hey Friends,
You have version 6.7.6 of your slider. It was an older site. Yet, I just updated the activation code and need to update the plugin.
The issue, however at the moment, is that I can not see any of the sliders that are on the site already. I have one active on the homepage. Yet, I can not see it in the admin. So, there is no way to edit it.
If upgrading the plugin is the way to see the active slider, I can do that. But, wanted to touch base with you first in order to see if that is a known issue.
Hello Yon,
Thank you for getting in touch with us!
How did you place the slider in your homepage? I didn't find it in the source of the page.
I suggest you to update your plugin first. Here is a link in our documentation page about how to update it:
https://layerslider.kreaturamedia.com/documentation/#updating
I am waiting for your reply.
Best Regards,
Andrea | Kreatura Support Team