I had an old version that the web designer had on our site. I purchased a license yesterday so I could update to the new version and now my columns are not lining up. I have attached a sample and also on this attachment is my staging site where they still line up. Please help.
Thank you for getting in touch with us. I checked your site and as I see you solve the issue with the layout. If you have any question with LayerSlider, feel free to ask.
No, I did not resolve the issue. I had to just do a backup to my previous site. I could not install. I still need assistance and have not had anyone reach out to me except for this comment. The columns are still not aligning. Please help since I am supposed to have this fixed soon.
I checked the screenshots in the attached documents, but as I see there is no slider in the pages. Could you please send me a link where I can check and reproduce the issue with the LayerSlider? Thank you, in advance.
Thank you. I checked your document and this link: https://l3capital.com/portfolio/61-63-crosby-street/ There is no LayerSlider on this page. This is a carousel in Visual Composer. If you have any question which related to our plugin, feel free to ask.
I had an old version that the web designer had on our site. I purchased a license yesterday so I could update to the new version and now my columns are not lining up. I have attached a sample and also on this attachment is my staging site where they still line up. Please help.
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Hello Rose,
Thank you for getting in touch with us.
I checked your site and as I see you solve the issue with the layout.
If you have any question with LayerSlider, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team
Hello Kristof,
No, I did not resolve the issue. I had to just do a backup to my previous site. I could not install. I still need assistance and have not had anyone reach out to me except for this comment. The columns are still not aligning. Please help since I am supposed to have this fixed soon.
Thank you.
Rose
Hello Rose,
I checked the screenshots in the attached documents, but as I see there is no slider in the pages.
Could you please send me a link where I can check and reproduce the issue with the LayerSlider? Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Kristof,
Here is an example that I was trying to fix by updating but it did not help - attached Word document.
Here is also a link to this sample. Some photos are correct size and others are not correctly sized.
Please provide assistance. Thank you.
Rose
Hello Rose,
Thank you. I checked your document and this link:
https://l3capital.com/portfolio/61-63-crosby-street/
There is no LayerSlider on this page. This is a carousel in Visual Composer.
If you have any question which related to our plugin, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team