Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2319354
LayerSlider IS NOT working
Closed

Comments

  • EDDIE ERLEND WINTHER started the conversation
    March 5, 2020 at 12:36pm

    Hi. I updated my website with a new URL 2 weeks ago, since then LayerSlider WP is not working properly. On front page https://winther.ceo text over and below YT video is gone and it does not go into page 2 of slider, nor can I manually go into slide 2. Do you know why? Thanks

  •  244
    Kreatura Support replied
    March 5, 2020 at 12:50pm

    Hello Eddie,

    Thank you for getting in touch with us!
    There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does not provide compatibility, thus the issue. Please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help. If it doesn't solve the issue, I suggest you to disable the Revolution Slider plugin.

    Best Regards,
    Andrea | Kreatura Support Team

  • EDDIE ERLEND WINTHER replied
    March 5, 2020 at 12:59pm

    What is Greensock? Never had this issue before...

    PS! I’ve changed the domain on my site from konsulten.no to winther.ceo.

    Pls advice


  •  244
    Kreatura Support replied
    March 5, 2020 at 1:06pm

    Hello Eddie,

    It is a JavaScript library for animating. Do not worry, the domain changing is not related to this problem.
    As I mentioned in my previous message, please try to enable the LayerSlider WP -> Options -> Advanced -> Use Greensock (GSAP) sandboxing option. If it doesn't solve your issue, please let me know and send me a Wordpress admin to your site. Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  • EDDIE ERLEND WINTHER replied
    March 5, 2020 at 1:08pm

    That did it, thank you! :)

  •  244
    Kreatura Support replied
    March 5, 2020 at 1:20pm

    You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team