I have Version 6.7.1 which was bundled with KingPower theme. I have purchased the license key to upgrade to the supported version. The My Sliders screen of my installation does not look like the screen shown in the instructions - I do not have a place to enter the license key.
Thank you for getting in touch with us! I suggest you to try to remove the old version, then install the new one, which you can download from your account area: https://account.kreaturamedia.com/ This link will help you with the manual installation: https://layerslider.kreaturamedia.com/documentation/#updating-manual After that, if you still can't activate the plugin, please send me a Wordpress Admin to your site and I will check it. Thank you, in advance.
I uninstalled the previous version of Layerslider and installed Version 6.10.2 that I just downloaded. I still do not see where to enter the license key. C0D46ABA-D999-K732-M126-7521515E7356
I have Version 6.7.1 which was bundled with KingPower theme. I have purchased the license key to upgrade to the supported version. The My Sliders screen of my installation does not look like the screen shown in the instructions - I do not have a place to enter the license key.
Hello Ken,
Thank you for getting in touch with us!
I suggest you to try to remove the old version, then install the new one, which you can download from your account area: https://account.kreaturamedia.com/
This link will help you with the manual installation:
https://layerslider.kreaturamedia.com/documentation/#updating-manual
After that, if you still can't activate the plugin, please send me a Wordpress Admin to your site and I will check it. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
I uninstalled the previous version of Layerslider and installed Version 6.10.2 that I just downloaded. I still do not see where to enter the license key. C0D46ABA-D999-K732-M126-7521515E7356
https://qtownchristian.org/wp3/
Login user: testing1
Login email: [email protected]
Password: MD*Zgax)mZ56p&)!%2lHkTuy
Hello Ken,
Thank you for the access.
I activated the plugin and created a video tutorial about it, please check it:
https://www.loom.com/share/5053d8d6963f407f97f8aa3fcc33fbae
Best Regards,
Andrea | Kreatura Support Team