Okay
  Public Ticket #2318361
The license do not appear in my account, can you help me?
Closed

Comments

  •   Erick Ramirez started the conversation
  •  63
    Kristof replied

    Hello Erick,

    Thank you for getting in touch with us!
    As I see in our system, you bought the plugin with erickerm7@hotmail.com email address, not with the gmail account. You should login with that email to your account page, where you will see the license in the Licenses and Sites tab. Here is the link for login:
    https://account.kreaturamedia.com/
    If you will have any other question, feel free to ask.

    Best Regards,
    Kristof Molnar | Kreatura Support Team

  •   Erick Ramirez replied privately
  •  63
    Kristof replied

    Hello Erick,

    All right. I transfered your order to this email address: 
    erickerm7@gmail.com
    Please check it.

    Best Regards,
    Kristof Molnar | Kreatura Support Team

  •   Erick Ramirez replied privately
  •  63
    Kristof replied

    You are welcome!smile.png 

    Best Regards,
    Kristof Molnar | Kreatura Support Team