Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2318361
The license do not appear in my account, can you help me?
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Comments

  •   Erick Ramirez started the conversation
  •  244
    Kreatura Support replied

    Hello Erick,

    Thank you for getting in touch with us!
    As I see in our system, you bought the plugin with [email protected] email address, not with the gmail account. You should login with that email to your account page, where you will see the license in the Licenses and Sites tab. Here is the link for login:
    https://account.kreaturamedia.com/
    If you will have any other question, feel free to ask.

    Best Regards,
    Andrea | Kreatura Support Team

  •   Erick Ramirez replied privately
  •  244
    Kreatura Support replied

    Hello Erick,

    All right. I transfered your order to this email address: 
    [email protected]
    Please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  •   Erick Ramirez replied privately
  •  244
    Kreatura Support replied

    You are welcome!smile.png 

    Best Regards,
    Andrea | Kreatura Support Team