Hello Jayant Patil, Thank you for the purchase! If you get the no valid plugins were found error message, you've almost certainly uploaded the wrong ZIP file. Please check the installation guide in our documentation page, it will help you to install the plugin: https://layerslider.kreaturamedia.com/documentation/#installation-wp If you will have any question, feel free to ask.
Best regards, Kristof Molnar Kreatura Support Team
Thanks.My earlier LayerSlider was bundled with Hotec theme from Envanto, themeforest. As it was not compatible with latest php version, I deactivated removed it. After this, I lost the wp-admin screen.So I uploaded the newly purchased plugin via FTP. But now I can not access the wp-admin panel & I get "site has critical error" message.The hosting is upgraded to php 7.2 today.
I am really in trouble & do not know what to do.Can you help me?
Did you successfully upload the latest version of the LayerSlider ? It is compatible with PHP 7.2 and later versions too. Could you please send me some screenshot about the issue or copy the error message to find out what is causing the error ? Thank you, in advance.
Just bought the plugin. Deactivated and removed old plugin. Uploaded new plugin but it gived installation failed notice. What should i do?
Jayant
Screenshot attached
Hello Jayant Patil,
Thank you for the purchase!
If you get the no valid plugins were found error message, you've almost certainly uploaded the wrong ZIP file.
Please check the installation guide in our documentation page, it will help you to install the plugin:
https://layerslider.kreaturamedia.com/documentation/#installation-wp
If you will have any question, feel free to ask.
Best regards,
Kristof Molnar
Kreatura Support Team
Best Regards,
Andrea | Kreatura Support Team
Thanks.My earlier LayerSlider was bundled with Hotec theme from Envanto, themeforest. As it was not compatible with latest php version, I deactivated removed it. After this, I lost the wp-admin screen.So I uploaded the newly purchased plugin via FTP. But now I can not access the wp-admin panel & I get "site has critical error" message.The hosting is upgraded to php 7.2 today.
I am really in trouble & do not know what to do.Can you help me?
Jayant
Hello Jayant,
Did you successfully upload the latest version of the LayerSlider ? It is compatible with PHP 7.2 and later versions too. Could you please send me some screenshot about the issue or copy the error message to find out what is causing the error ? Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team