Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2315772
Slider not working
Closed

Comments

  • Prasadh M S started the conversation
    March 2, 2020 at 7:51am

    The slider on home page of http://www.xpheno.com/ was working fine till Friday last week. It has stopped working now. It was part of the Gem theme bundle and we have also purchased the licence and activated the same on the website. The slider still seems to be not responding.

  •  244
    Kreatura Support replied
    March 2, 2020 at 1:07pm

    Hello Prasadh,

    Thank you for getting in touch with us.
    I checked your site and as I see the slider works properly on your homepage. Did you solve the issue?
    If not, how can I reproduce the problem? Which browser do you use for testing? Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  • Prasadh M S replied
    March 2, 2020 at 1:27pm

    Yes Kristof. There was a conflict with Revolution Slider and I disabled it. That seemed to have solved the slider issue.

  •  244
    Kreatura Support replied
    March 2, 2020 at 2:06pm

    I'm glad to hear that the issue has resolved.
    If you will have any question, feel free to contact us!

    Best Regards,
    Andrea | Kreatura Support Team