With windows pc I see all well, but if I use Safari on MAC, it seems the line spacing too small. Infact the line is partially cut. I send you two images. Thank you very much!
Could you please show us your site or a test page with the slider, where we can check on this? Unfortunately screenshots are not enough in this case, we would need to see the problematic slider live to be able to troubleshoot it. The URL you provided does not seem to contain any sliders currently. Let us know where we can see this. Thank you.
Hello Attila and thank you for your answer. I forgot to say that my website in these days is in modality work in progress, because I have some changes to do. But maybe I can make an access for you as Admin? The problem is not from my part. I use Windows and all seems good. But someone that use Mac, showed this problem to me. So, I think that the problem is for Mac users.
Thank you for your patience. We've looked into this and unfortunately it is a Safari render bug.
It happens only with certain fonts, mostly when you are using text transition on them. The text transition handles and animates each character in a text block as a separate HTML element, and it looks like Safari cannot display that properly in case of certain fonts.
We'd recommend to use another (similar) font instead, or to remove the text transition.
We will also try to find a workaround for this, but as it's an issue on Safari's end, we cannot do much about it unfortunately.
Hi! I write once again for the same problem with safari/MAC. Did you find any solution? I understand that this is a safari bug, but I need to solve it. What can I do? Thank you for your patience! And Merrry Christmas!
With windows pc I see all well, but if I use Safari on MAC, it seems the line spacing too small. Infact the line is partially cut. I send you two images. Thank you very much!
Hello Barbara,
Thank you for getting in touch with us.
Could you please show us your site or a test page with the slider, where we can check on this? Unfortunately screenshots are not enough in this case, we would need to see the problematic slider live to be able to troubleshoot it. The URL you provided does not seem to contain any sliders currently. Let us know where we can see this. Thank you.
Hello Attila and thank you for your answer. I forgot to say that my website in these days is in modality work in progress, because I have some changes to do. But maybe I can make an access for you as Admin?
The problem is not from my part. I use Windows and all seems good. But someone that use Mac, showed this problem to me. So, I think that the problem is for Mac users.
Thank you very much!
Sure, a temporary WP login would also work. We just need to see the slider in action.
You can post the credentials here as private reply.
Thank you. My colleagues and I will look into this to see what might be the problem on Safari, and get back to you shortly.
Thank you for your patience. We've looked into this and unfortunately it is a Safari render bug.
It happens only with certain fonts, mostly when you are using text transition on them. The text transition handles and animates each character in a text block as a separate HTML element, and it looks like Safari cannot display that properly in case of certain fonts.
We'd recommend to use another (similar) font instead, or to remove the text transition.
We will also try to find a workaround for this, but as it's an issue on Safari's end, we cannot do much about it unfortunately.
Thank you very much for your work! But do you thinl does exist a Safari assistance? Perhaps, I could try to write.
Hi! I write once again for the same problem with safari/MAC. Did you find any solution? I understand that this is a safari bug, but I need to solve it. What can I do? Thank you for your patience! And Merrry Christmas!
Barbara