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  Public Ticket #2299426
Can only see layer slider if I'm logged in to wordpress - also all other people cannot see the slider either AND - I cannot see teh drop down for a second slider I created - I only see one option for sliders to show even though I have created TWO sliders
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  • James started the conversation
    February 13, 2020 at 2:34pm

    Can only see layer slider if I'm logged in to wordpress - also all other people cannot see the slider either AND - I cannot see teh drop down for a second slider I created - I only see one option for sliders to show even though I have created TWO sliders 

  • James replied
    February 13, 2020 at 4:26pm

    I've managed to get the sliders showing up now


    but


    no images are shown if I use an image and if I select a video (hosted) as the background the slide just hangs

    any text layers work - just no media 


  • [deleted] replied
    February 13, 2020 at 11:03pm

    Hello James,

    Thank you for contacting us.

    Other users also reported it, and we are currently looking into this together with the dev team to find out what could be the reason for this.

    I'll get back to you and let you know what we've found as soon as I can.

    Thank you for your patience.

  • [deleted] replied
    February 14, 2020 at 8:22am

    We've managed to locate the problem. We are going to release a new update today that will adjust this. Sorry for any inconveniences.

  • [deleted] replied
    February 16, 2020 at 2:56pm

    Thank you for your patience. The update was released yesterday. Please update the plugin, it should solve the problem. If there is anything wrong, let us know. Sorry again for the inconveniences.