Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2289818
Trial Period
Closed

Comments

  • Mark started the conversation
    February 4, 2020 at 6:01am

    I'm a little confused - I like LayerSlider and bought it.  I set up an account / page and my documentation / download doesn't appear.  

    Just in case - Can you confirm trial / return period ?

    Also, who is the company responsible for LayerSlider?  I thought it was Kreatura Media but found another company called Web Splitter which seems pretty funky.

    Please let me know what's going on ...

    FYI - I compared with Revolution Slider which came with my theme - i liked your transitions and templates a lot better for our music appreciation website.

    Please let me know,

    Mark

  • [deleted] replied
    February 4, 2020 at 11:22am

    Hello Mark,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We (Kreatura) are the creator and seller (through FastSpring) of the plugin. You might see the plugin included in certain themes as a bundled item, but it is not sold separately anywhere else but on Envato (https://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin/1362246) and on our own website: https://layerslider.kreaturamedia.com/pricing/ If you see the standalone version sold/advertised in other places, it is most likely a scam/pirated edition.

    There is no trial / return period available for LayerSlider. 

    You can login to your account page at https://account.kreaturamedia.com/ You will need to use the email address to login, that was used for the purchase.