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  Public Ticket #2283717
Responsive view not scaling properly
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  • Gary Priddy started the conversation

    I have two sliders on this page.  When viewed on PC or tablet, scaling works properly.  On mobile however, both sliders are offset towards the top of their box and neither scale properly.

    The first slider will not fill "blox" width or height.  Content appears as it should on the background, but background is in the wrong place and the wrong size.

    The lower slider does not scale the width at all on mobile.  The "mobile only" content appears, but the background doesn't fill the "box" and the content doesn't scale beyond slider background.  Instead the background zooms out leaving a large blank section below the content.

  • [deleted] replied

    Hello Gary,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I'd recommend to remove the Responsive Under value you have set for both of your sliders. Since version 6 the plugin calculates this option by itself so you do not have to enter anything. Using an incorrect value will only limit the responsiveness of the sliders. The Responsive Under option is located in the Slider Settings -> Layout -> Fullwidth section. It is hidden by default so you have to enable the Show Advanced Settings button.

  • Gary Priddy replied

    That helped with the lower slider on desktop.

    I tried a suggestion in another ticket - to make a mobile only slider - I marked it to show on mobile when screen was 400 and under... only it doesn't appear on mobile... the original "Your Rock Hall Church" slider appears but won't fill the "blox".

  • [deleted] replied

    Thank you for the feedback.

    That slider does not appear on mobiles because you have enabled the Hide on mobile option for it. You will need to turn that off and only leave the Hide over / Hide under values.

    I'm also not sure what does "blox" mean exactly, that you keep referring to.