Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
The slider is working great, but on the front end of the website it is not displaying all images or content as it shows when logged into site. I have turned caching off on the server, and still no correction. When I look in the console within the browser it is showing me jquery errors.
Hello Sam,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked your site, but for me the slider is being displayed currently. All text layers and background images are loading without any problem. There are no errors either on page at the moment.
Have you managed to fix the problem in the meantime ?
In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?
This issue is still occurring. If you visit the site and click around, you should see that the site pages are not loading correctly. The website needs to be viewed when NOT logged in as an admin. I have checked on two computers and two networks, and in both instances, the layerslider while coded into the site is literally just not displaying.
To maintain consistency we have only viewed the site in chrome.
The website DOES load correctly and consistently when logged in on the back end, and then viewing the front end, but only when you are logged in.
Sam
Thank you for the feedback.
We were not logged in when we checked your site and we were also using Chrome, but we did not experience this problem.
Please see attached screenshots. We've just taken those, and the sliders are displaying fine for us. And judging from the page source, all layers/images are there in the sliders.