Okay
  Public Ticket #2280428
Updating To New Version.
Closed

Comments

  • Dustin Matthews started the conversation

    I've recently purchased version 6.9.2. Now its telling me there is version 6.10.0. I cant seem to figure out how to get the install file to update it. Do you have to purchase each version separately? When I got to my Envato market where I purchased the license from only shows 6.9.2.

  • [deleted] replied

    Hello Dustin,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    You can use the auto-update feature of the plugin after activating it with your license. This is the fastest way to update it.

    Alternatively, you can reinstall with the latest release. You can download it from your account page: https://account.kreaturamedia.com/ You will have to login with the email that was used for the purchase, if you bought the item directly from us. Or in case it was bought at Envato, you will have to import your license over first. Then you will see the same user interface as our direct buyers.

    Both methods are detailed further in the documentation: https://layerslider.kreaturamedia.com/documentation/#updating