Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2277271
Slide reformatted not showing change
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Comments

  • James Kayten started the conversation

    I'd a single slide in a series that was a 1x1 ratio rather than the 3x4 of all the others.  I reformatted said slide and uploaded it replacing the original.  However the change while showing in the media library as correct continues to remain square!!


    https://share.getcloudapp.com/RBuXAe2R

  • [deleted] replied

    Hello James,

    You can change the slide background image behavior with the Size option next to it. Leaving it at auto will not change the image's ratio or size, even if it's cropped. You can use cover or stretch to fill the whole canvas, or contain to show the image even at the cost of blank spaces.